Cloud Dialer + Voice + STIR/Shaken
Call Center Solutions on wings. We ensure a seamless customer experience with minimal investment with our robust Cloud-Based Call Center Solutions. Our cloud based contact center software has all the features to efficiently manage your campaigns.
Call center software has always been a critical contributor to a business running any type of voice campaigns. The diverse nature of voice campaigns inspired us to build call center solutions which can be applied and customised for any kind of voice campaigns. At the same time our call center solutions are affordable, quick deployable, robust and can be scaled to virtually unlimited number of agents. Generate greater value to your customers by enriching your agents with the power and efficiency of our cloud based contact center solutions.
Cloud Call Center Software & Solutions for Businesses, by Callix llc..
The team at Callix llc is fully equipped with call center solutions needed to run any voice campaigns with effective ease. Our solutions cover all aspects of voice campaigns including lead generation, cold calling, customer support, inbound emails and chats, robo dialer etc. We are your one stop shop for anything and everything related to your contact center requirements.
VICIdial Hosting
Everything is Included.
All the below features and services are included with the Fully Managed plans. The Plan and Pricing is below the feature inclusions.
Automated Server Delivery under 4 Minutes:

Our VICIdial Servers are the most secure VICIdial servers on the planet, and we mean it..!! Club that with a speedy delivery time. The fully configured VICIdial server access details will be sitting in your Inbox within 4 Minutes of your purchase. Make an order, watch some Shorts and your server is ready. Our fully unattended deployment platform built of Python (not the snake) takes care of everything within 4 Minutes.
Free Migration from your old provider:

Tired of your old VICIdial provider..?? We will move everything from your old server, and further secure it. The new server with us will have all your data, recordings, leads and custom configurations. You never lose anything once you move to us.
Dynamic Portal Firewall for Self Whitelisting of users:

We integrate a Dynamic Firewall where your agents can whitelist their own IP and the VICIdial is accessible to them for next 48 hours. The firewall portal itself is secured on a TCP port assigned by our deployment platform. You will also have access to add IPs in Whitelist so they can access in at all times.
SSL Certificates for your VICIdial, Keep all traffic on encrypted channel:

We generate and install a SSL Certificate on your VICIdial server and thats a 100% automated process, for renewals as well. We use the SSL Certificate to enable WebRTC so you never need to install any Soft Phones on your workstations.
Bundled Webphones based on WebRTC, no Softphones needed:

The install comes with Webphones configured for every individual user. You will never need to install any Soft Phone or buy expensive physical IP Phones. You just need a browser and a headphone and you are good to start dialing.
Daily Automated Backups for added peace of mind:

The server is backed up automatically everyday, no custom configurations required at all. You can also create a manual backup anytime from your client area. You will also have the ability to restore a backup (from the client area), and it takes just a few minutes.
Free On Demand Snapshots:

Snapshots are on demand copies of your server and are accessible for your Client Area. You can always create a snapshot on demand, you can have unlimited snapshots as long as you are under the Snapshot Storage Tier on your current plan.
Google Drive Integration for Automated Backups:

Hell yeah..!! We already have the automated Google Drive backup script in the server. Our tech team can work with you and generate Google Auth Credentials, of course we have a documentation for that as well. The daily automated backups will be sent to YOUR very own Google Drive as a secondary Backup.
AWS S3 Integration for Automated Backups:

Scared of data loss, we already do daily automated backups that stays in our secure Data Center. We also have AWS S3 automated backup script in the server. Our tech team can work with you and help you setup the AWS S3 bucket, and BOOM.. The daily backups will be sent there automatically.
Personal Domain & Branding (White Labeling):

Need a white-label VICIdial..?? We will customise your VICIdial instance with your brand logo and a custom color scheme matching your brand. We can also slap your domain name on your VICIdial instance, put a SSL certificate and of course we will do that for free.
Branded Webphone with your own Logo:

Sick of Viciphone's dull (not so) logo..?? We can put your brand logo on the Webphone that loads on the agent screen. Everytim the agent logs on your server, your brand logo displays giving your brand a glowing presence on all agent workstations. Comes as a part of our include whitelabeling.
100% UNLIMITED SUPPORT on Phone, Skype & over Screen Share:

Our support team is Tech friendly. We are happy to provide you unlimited priority support over Phone, Skype and screen sharing applications. We target the quickest turn around time for any support requirements.
20% Discount On 3rd Party Integrations:

We can integrate your VICIdial instance with over 6000 Apps by using the power of APIs. Of course we charge for such integrations with external applications. We will give you 20% Discount on the integration charges as long as you are on a Fully Managed Plan.
Fully Managed VICIdial Hosting with Shared CPUs
MANAGED-VICI-CLOUD-80
$ 169 /month
Upto 10 Agents, Recordings Off
Upto 8 Agents, Recordings On
Upto 8 Agents, Recordings On
- 3 Cores VCPU
- 4 GB RAM
- 80 GB NVMe SSD
- 80 GB Snapshots
- 1000 Mbit/S Port
- Unlimited Traffic
- Unlimited Support
- Automated Backups
MANAGED-VICI-CLOUD-160
$ 249 /month
Upto 15 Agents, Recordings Off
Upto 12 Agents, Recordings On
Upto 12 Agents, Recordings On
- 4 Cores VCPU
- 8 GB RAM
- 160 GB NVMe SSD
- 160 GB Snapshots
- 1000 Mbit/S Port
- Unlimited Traffic
- Unlimited Support
- Automated Backups
HOT
MANAGED-VICI-CLOUD-240
$ 399 /month
Upto 20 Agents, Recordings Off
Upto 15 Agents, Recordings On
Upto 15 Agents, Recordings On
- 8 Cores VCPU
- 16 GB RAM
- 240 GB NVMe SSD
- 240 GB Snapshots
- 1000 Mbit/S Port
- Unlimited Traffic
- Unlimited Support
- Automated Backups
MANAGED-VICI-CLOUD-360
$ 499 /month
Upto 30 Agents, Recordings Off
Upto 30 Agents, Recordings On
Upto 30 Agents, Recordings On
- 16 Cores VCPU
- 32 GB RAM
- 360 GB NVMe SSD
- 360 GB Snapshots
- 1000 Mbit/S Port
- Unlimited Traffic
- Unlimited Support
- Automated Backups
Fully Managed VICIdial Hosting with Dedicated CPUs
MANAGED-VICI-POWER-80
$ 249 /month
Upto 10 Agents, Recordings Off
Upto 8 Agents, Recordings On
Upto 8 Agents, Recordings On
- 2 Cores Dedicated CPU
- 8 GB RAM
- 80 GB NVMe SSD
- 80 GB Snapshots
- 1000 Mbit/S Port
- Unlimited Traffic
- Unlimited Support
- Automated Backups
MANAGED-VICI-POWER-160
$ 399 /month
Upto 15 Agents, Recordings Off
Upto 12 Agents, Recordings On
Upto 12 Agents, Recordings On
- 4 Cores Dedicated CPU
- 16 GB RAM
- 160 GB NVMe SSD
- 160 GB Snapshots
- 1000 Mbit/S Port
- Unlimited Traffic
- Unlimited Support
- Automated Backups
VALUE
MANAGED-VICI-POWER-240
$ 499 /month
Upto 20 Agents, Recordings Off
Upto 15 Agents, Recordings On
Upto 15 Agents, Recordings On
- 8 Cores Dedicated CPU
- 32 GB RAM
- 240 GB NVMe SSD
- 240 GB Snapshots
- 1000 Mbit/S Port
- Unlimited Traffic
- Unlimited Support
- Automated Backups
MANAGED-VICI-POWER-360
$ 599 /month
Upto 10 Agents, Recordings Off
Upto 8 Agents, Recordings On
Upto 8 Agents, Recordings On
- 16 Cores Dedicated CPU
- 64 GB RAM
- 360 GB NVMe SSD
- 360 GB Snapshots
- 1000 Mbit/S Port
- Unlimited Traffic
- Unlimited Support
- Automated Backups
Performance
MANAGED-VICI-POWER-600
$ 749 /month
Upto 15 Agents, Recordings Off
Upto 12 Agents, Recordings On
Upto 12 Agents, Recordings On
- 32 Cores Dedicated CPU
- 128 GB RAM
- 600 GB NVMe SSD
- 600 GB Snapshots
- 1000 Mbit/S Port
- Unlimited Traffic
- Unlimited Support
- Automated Backups
MANAGED-VICI-POWER-960
$ 949 /month
Upto 20 Agents, Recordings Off
Upto 15 Agents, Recordings On
Upto 15 Agents, Recordings On
- 48 Cores Dedicated CPU
- 192 GB RAM
- 960 GB NVMe SSD
- 960 GB Snapshots
- 1000 Mbit/S Port
- Unlimited Traffic
- Unlimited Support
- Automated Backups
More than 20,000 call center agents use our platform, everyday..
With over 30 years of team experience at Callix llc, 24x7 availability and round the clock on-demand support, we have earned and nurtured over 600 clients all across the globe, some being call centre giants with over 1000 agents dialing on a single infrastructure. We have exceeded the 20,000 mark on the number of agents dialing with our cloud call centre solutions and contact centre platforms. Our dedicated support team focuses on responding to support requests almost immediately causing almost zero downtimes to our clients.